Aman International Airport: Facilities and Amenities

Traveling through Queen Alia International Airport (QAIA)? Discover a wealth of passenger services designed for your comfort and convenience. From a 24/7 medical center and special needs assistance to free Wi-Fi, diverse dining options, and convenient ground transportation, QAIA ensures a smooth travel experience. Explore our comprehensive guide to airport services and plan your trip with ease.

Important information

• Queen Alia International Airport (QAIA) has a 24/7 medical center located in the Arrivals Hall on the ground floor.
• Free, unlimited Wi-Fi is available throughout the airport using the network “Airport-Free-WIFI”.
• Passengers can find various ground transportation options including taxis, ride-sharing services, car rentals, an airport shuttle bus to Amman, and hotel shuttles.
• The airport offers special assistance services like wheelchair assistance, accessible parking, and expedited immigration lines. Contact your airline in advance to arrange these services.
• Several lounges, including Crown, Petra, and Plaza Premium Lounge, provide comfortable seating, complimentary refreshments, and Wi-Fi access. Shower facilities are also available within the lounges.

Passenger Terminal Services

Queen Alia International Airport (QAIA) offers various passenger services. These include a 24/7 medical center for first aid and emergencies. The airport also provides assistance to passengers with special needs, such as wheelchair assistance and designated parking.

Medical Facility and First Aid

Traveling through Queen Alia International Airport (QAIA) and need medical assistance? A 24/7 medical center is located in the Arrivals Hall on the ground floor, offering first aid, emergency services, and public health management.

Special Needs Assistance

Queen Alia International Airport (QAIA) offers excellent accessibility features for travelers with special needs. Whether you require a wheelchair, assistance with check-in or boarding, or help with your luggage, QAIA has various services to accommodate you. Simply contact your airline in advance to request special assistance, ensuring a seamless travel experience. The airport also provides accessible parking, expedited immigration lines, and conveniently located restrooms. Porter and buggy services are also readily available for those who need assistance with their bags. Pre-arranging services like wheelchair assistance will guarantee availability upon arrival and allow the airline to address any specific requirements you may have.

Prayer Rooms

Travelers at QAIA can find prayer rooms on both the Departures and Arrivals levels, offering quiet spaces for reflection or worship.

Quiet Rooms for Transit Passengers

Looking for a quiet space in Queen Alia International Airport (AMM)? Designated quiet rooms offer a peaceful retreat for prayer or relaxation.

Safety and Security Measures

Your safety is paramount at Queen Alia International Airport (QAIA). The airport’s security office oversees a comprehensive safety program, including CCTV coverage of the entire terminal and strategically placed fire alarms and extinguishers. Locating the security office upon arrival is a good first step. For added safety, consider these tips:

• Stick to well-lit areas.
• Travel with companions when possible.
• Keep your valuables secure and out of sight.
• Remain vigilant of your surroundings.

These precautions contribute to a safer, more enjoyable travel experience.

Security Office and Safety Precautions

At Queen Alia International Airport (QAIA), your safety is our top priority. The airport security office takes this responsibility seriously, implementing various measures to protect both you and your luggage. For a safe and secure travel experience, remember these key tips:

• Locate the security office upon arrival.
• Stay in well-lit areas throughout the terminal.
• Keep your belongings close at all times.

Lost and Found Services

Lost something at Queen Alia International Airport? Report it to the Lost and Found.

Connectivity and Technology

Stay connected at Queen Alia International Airport (QAIA) with free Wi-Fi throughout the terminals. You can also conveniently power up your devices at the mobile charging stations.

Free Wi-Fi and Internet Access

Connect to the free, unlimited Wi-Fi at Queen Alia International Airport (QAIA) using the network “Airport-Free-WIFI”.

Mobile Charging Points

Traveling through Queen Alia International Airport? Keep your devices powered up with free LG mobile charging stations located throughout the terminal. Easily charge your phone, tablet, or other electronics at these convenient passenger stations.

Lounges and Relaxation

Several lounges are available at Amman Airport for travelers, including the Crown Lounge, Petra Lounge, and Plaza Premium Lounge. Each lounge provides comfortable seating, complimentary snacks and drinks, and Wi-Fi access. Shower facilities are also available, which can be especially useful during long layovers.

Available Lounges and Amenities

Escape the pre-flight bustle at Amman Airport and unwind in one of its comfortable lounges. Choose from the Crown, Petra, or Plaza Premium Lounge. Each offers amenities such as plush seating, complimentary snacks and beverages, and Wi-Fi to keep you connected. Enjoy the tranquility before your departure. Located primarily in the departures area, these oases can be accessed by paying at the door, purchasing a lounge pass, or using your lounge membership program.

Showers and Refresh Facilities

Amman Airport lounges offer convenient showers and other refreshing amenities for travelers looking to freshen up during their journey.

Shopping and Dining Options

Enjoy a variety of shopping and dining options at Queen Alia International Airport. Explore diverse retail shops and take advantage of duty-free shopping for tax-free goods. For a quick bite, familiar favorites like McDonald’s, Starbucks, Dunkin’ Donuts, and Subway are conveniently located in the transit zone and open 24/7. You can also try Al Daya. If you’re looking for local cuisine, explore the food court beyond security, which features various restaurants and cafes. Travelers needing essentials can find well-stocked convenience stores and supermarkets. Other dining choices include Crumz, ElForon, Hamada, Delmonte, and Blue Fig.

Retail Shops and Duty-Free

Enhance your travel experience with diverse shopping options at Queen Alia International Airport. Whether you’re looking for a quick bite, duty-free goods, or last-minute essentials, the airport caters to all your needs. WHSmith mini-markets offer a variety of takeaway meals, including sandwiches and sweet treats. Explore the duty-free shops in the transit area for a wide selection of perfumes, alcohol, cigarettes, fashion items, jewelry, and travel accessories. Conveniently located shops in arrivals, departures, and beyond security provide books, pharmacy essentials, and gifts. Many shops operate 24/7 for added convenience.

Food and Beverage Venues

Amman International Airport offers a variety of dining options for travelers. Whether you’re looking for a quick snack or a full meal, you’ll find plenty of choices. For those who prefer familiar brands, Starbucks and McDonald’s are available. If you’re interested in experiencing local cuisine, restaurants like ElForon, Hamada, and Al Daya’a offer regional specialties. Other options include Delmonte, Blue Fig, World News Café, and Crumz. Many of these establishments are open 24/7, ensuring that passengers can find something to eat no matter the time of day or night.

Convenience Stores and Supermarkets

Passing through Amman Airport? WHSmith mini-markets provide a convenient location for all your travel essentials. Quickly grab a bite to eat from their selection of takeaway food and refreshing drinks. Peruse magazines and books, or pick up snacks for your flight. These well-stocked stores are ideal for last-minute purchases before boarding.

Transportation and Accessibility

Traveling from Queen Alia International Airport (QAIA) is easy and convenient. Located just 35 kilometers south of Amman, Jordan, QAIA offers various ground transportation options. You can take the Airport Express bus, which provides regular service to Amman’s North Bus Station. Taxis are readily available at designated ranks outside the terminal. Ride-sharing services like Uber and Careem also operate at QAIA. If you prefer to drive yourself, several car rental companies are located on-site.

Ground Transport and Shuttle Services

Queen Alia International Airport (QAIA) offers various convenient ground transportation options. Travelers can choose from the following:

• Airport shuttle bus: take a shuttle bus to Amman North Bus Station,
• Taxi or rideshare: grab a taxi or rideshare at the terminal exits,
• Car rental: rent a car from one of the on-site agencies,
• Hotel shuttle: many hotels provide shuttle services directly to their properties.

Taxis and Ride Sharing Options

Taxis and ride-sharing apps are readily available outside Queen Alia International Airport (QAIA), offering travelers various transportation options to suit their needs and budget.

Car Rental Services

Several car rental companies operate at QAIA, offering a wide variety of vehicles and flexible rental periods. This allows travelers to explore Jordan independently at their own pace, choosing a car that suits their needs.

Parking Facilities

Looking for parking at QAIA? We offer convenient short-term and long-term parking options to suit your travel needs.

Financial and Communication Services

ATMs are readily available throughout Queen Alia International Airport. Currency exchange services are also provided, allowing you to exchange money upon arrival or departure.

ATMs and Currency Exchange

Several Jordanian bank ATMs are located in Amman Airport’s arrivals area, providing convenient cash access for travelers. Currency exchange services are also available in the arrivals area. While euros are accepted, exchanging US dollars typically offers a more favorable rate, so US dollars are recommended for currency exchange.

Telecom Services and E-Sim Options

Staying connected at Queen Alia International Airport (QAIA) is easy with readily available telecom services, including e-SIM cards for simple mobile plan activation upon arrival.